Following the presale fiasco for Taylor Swift’s “The Eras Tour” in 2023, fans are suing Live Nation Entertainment, the business that owns Ticketmaster.

The plaintiffs charged breach of contract, deliberate misrepresentation, fraud, fraudulent inducement, and various antitrust offenses, according to court documents examined by TODAY.

For every instance in which Ticketmaster violated section 17200 of the Business and Professions Code, the plaintiffs are asking for a $2,500 fine. Fans Suing Ticketmaster.

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The lawsuit notably mentioned the “ticket sale calamity” that happened on November 15 and November 16 during the Capital One and Verified Fan presales, which resulted in the site crashing. The lawsuit also made reference to the fact that the public ticket sale for the tour was canceled in Nov.

18 as a result of what Ticketmaster said was “extraordinarily high demands on ticket systems” and “insufficient residual ticket inventory” to satisfy the demand. According to information and belief, Ticketmaster has carried out this anticompetitive plan by obliging music enthusiasts.

buy tickets exclusively through Ticketmaster at rates that are higher than those found in a competitive market, according to the lawsuit. Additionally, Ticketmaster has compelled spectators to only utilize its “Secondary Ticket Exchange”—the website it runs for the resale of event tickets. Fans Suing Ticketmaster.

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Additionally, according to the plaintiffs, Ticketmaster “intentionally and purposefully misled ticket purchasers” by allowing “scalpers and bots” to access the presale, giving out more codes than the number of tickets allotted, and scheduling the general ticket sale “knowing they would not have the quantity necessary” to meet demand.

According to Jennifer Kinder, an attorney for the plaintiffs, “We think that both Taylor Swift and her fans were damaged by Ticketmaster,” she said in a statement TODAY. The wrong fan base was toyed with by Ticketmaster. Fans Suing Ticketmaster.

Kinder pointed out that the court still needs to accept the petition. Swift’s agents and Live Nation Entertainment have been contacted by TODAY for comment.

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Alta Militello

Writing and doing research are two activities that Alta Militello adores. Because she reads so much, she writes about topics such as history, culture, and current events. Alta worked in marketing after receiving her degree in business marketing, but she eventually left the field because she was unhappy there.

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